IBM Maximo, the CAFM System we operate for our clients, supports our monitoring and control of hard facilities maintenance activities.
The system provides fully integrated Asset, Helpdesk and PPM functionality, and a suite of integrated modules, to enable the capture of facilities data into a central repository
What do we use?
Computer Aided Facilities Management (CAFM) software package for all work activity. We can create, assign, monitor, notify, and report on key process components such as work orders, service desk tickets from start to finish.
What we have accomplished?
Structured systematic schedule for annual 70,000+ planned preventive maintenance and 30,000+ reactive maintenance work orders.
A central helpdesk is available 24 hours x 7 days a week by phone, and email.